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Open Investigations

The Open Investigations dashboard pane provides a list of all open damage investigations. This pane supports Client Access restrictions.

The following columns can be displayed on this pane:

  • Inv. Number
  • Ticket Number - ticket number associated with the damage investigation.
  • Our Due Date - due date for the damage investigation.
  • Locator - who the damage investigation is assigned to
  • Status
  • Street Name
  • City
  • County
  • State

You can view the investigation by double-clicking the ticket in the list.

The Open Investigations dashboard pane is shown below:

Open Investigations Dashboard Pane