"Ticket Number","Utility","Term","When Sent","Code Sent","Reply Received","Reply Success"
"17-123","TEST","TE01","2009-08-18T08:35:00-0500","MRK","OK","true"
"17-123","TEST","TE02","2009-08-18T08:35:00-0500","NMRK","Unknown Code","false"