Documentation > Ticket / Locator Reports >
Productivity
The Productivity Report allows you to look at the work done on a single day and schedule future work accordingly. This data allows you to judge whether each locator will be able to complete his or her assigned work based on his or her track record. In addition to breaking down the numbers by locator, the report also shows totals at the bottom so you can see how your center is doing.
The Productivity report screen is shown below:

Parameters
- Date
- Manager - All users listed below the user chosen in the user hierarchy will be included in the report.
Report Output
The Productivity report contains the following fields for the selected day:
-
First Sync - Time of first sync
-
Last Sync - Time of last sync
-
# of Syncs - Total number of syncs
-
Pay Start - Timesheet start time
-
Pay End - Timesheet end time
-
Pay Hours - Total number of hours in timesheet
-
Tickets Worked - Total number of tickets worked by user and not closed
-
Tickets Closed - Total number of closed tickets worked by user
-
Unique Tickets - Total number of tickets worked by user (sum of worked and closed)
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Locates Worked(not closed) - Total number of locates worked by user and not closed, grouped by status
- Marked
- Sent To Field
- Other
- Total
-
Locates Closed - Total number of locates closed by user, grouped by status
- Marked
- Sent To Field
- Other
- Total
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Not Assigned - The number of tickets worked or closed by the locator that were not assigned to the locator
-
Total Locates - Total number of locates worked by user
-
Total Hours Located - Total number of hours spent on locating, as entered when working locates
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Total Feet Located - Total distance located, as entered when working locates
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Avg. Ticket/Hour - Average number of tickets worked per locating hour
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Avg. Locate/Hour - Average number of locates worked per locating hour
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Avg. Ticket/Pay Hr. - Average number of tickets worked per pay hour
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Avg. Locate/Pay Hr. - Average number of locates worked per pay hour
Sample Productivity report: