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Duplicate Attachments Report

The Duplicate Attachments Report, shown below, reports tickets that have duplicate attachments for a set of utilities.

Report Output

The Duplicate Attachments report contains the following fields:

• User - user assigned to the area
• Duplicate Files - the number of duplicate files
• Ticket Count - the number of tickets that have a duplicate attachments
• Ticket Numbers - the ticket numbers of the tickets with the duplicate attachments
• Files - file name of the duplicate attachments

Here you can see a sample Duplicate Attachments report: