System Requirements
The system requirements for the TicketRx client application are as follows:
| Minimum | Recommended | |
|---|---|---|
| Operating System: | Windows 2000® | Windows XP® Also compatible with Windows Vista® |
| Processor: | 750 MHz | 1 GHz or Higher |
| RAM: | 256 MB | 512 MB or Higher |
| Hard Drive Space: | 20 MB† | 100-200 MB |
† - This value does not include the amount of hard drive space needed to install Java™ and Adobe Reader®.
Additional requirements:
| Requirement | Description |
|---|---|
| Java™: | Java™ 1.6.0_12 or higher |
| Adobe Reader® PDF viewer: | Adobe Reader® PDF viewer is required to view reports. |
| Internet Connection: | Managers, supervisors, administrative users, and others who run reports, monitor the dashboard, and configure the system via the admin system need to have an active internet connection. Locators, who simply work tickets, only need a periodic internet connection to upload saved changes to tickets and to download new tickets. If wireless internet access is not available to locators in the field, an office connection is sufficient to sync at the beginning and at the end of the work day. Several Wireless providers, such as AT&T,Verizon and Sprint, offer wireless internet services. |